FAQ / SHIPPING

LAST UPDATED: 9/28/2025

DO YOU SHIP INTERNATIONALLY?
For international shipping outside of the U.S. or Canada, please go to my Etsy store HERE.

HOW LONG DOES SHIPPING TAKE?
SHIPPING TAKES ANYWHERE FROM 2-10 DAYS. PLEASE ALLOW UP TO 2 WEEKS MAXIUMUM BASED ON YOUR LOCATION. INTERNATIONAL SHIPPING MAY TAKE 4 WEEKS OR LONGER.

WHAT IF MY PACKAGE IS DAMAGED?
IF YOUR PACKAGE HAS ARRIVED DAMAGED, PLEASE CONTACT ME HERE. YOU MUST PROVIDE PHOTO EVIDENCE TO RECEIVE A REFUND OR REPLACEMENT.

MY PACKAGE WAS RETURNED TO SENDER, CAN YOU RESHIP IT?
I'M HAPPY TO SEND YOUR PACKAGE AGAIN IF IT WAS RETURNED TO ME, BUT PLEASE NOTE THAT IF IT WAS SENT BACK BECAUSE OF BUYER ERROR (INCORRECT NAME/ADDRESS, ETC.) YOU WILL BE RESPONSIBLE FOR REPEAT SHIPPING COSTS. IF IT WAS MY MISTAKE, I WILL COVER THE FEES.

MY PACKAGE IS LOST / SAYS ITS BEEN DELIVERED BUT ITS NOT HERE?
USPS SOMETIMES SCANS PACKAGES PREMATURELY BEFORE DELIVERY, PLEASE ALLOW A FEW DAYS FOR YOUR PACKAGE TO PROCESS. IF IT STILL DOESN'T SHOW UP, USPS HAS A MISSING MAIL SEARCH REQUEST FORM HERE. FEEL FREE TO REACH OUT TO ME WITH ANY QUESTIONS OR IF YOU NEED INFORMATION TO COMPLETE THE FORM, BUT PLEASE NOTE THAT THERE ISN'T MUCH I CAN DO ONCE THE ITEMS HAVE BEEN TURNED OVER TO USPS.

IF YOU ARE AN INTERNATIONAL CUSTOMER, YOUR POSTAL SERVICE MAY HAVE A SIMILAR SERVICE, PLEASE REACH OUT IF YOU NEED ANY INFORMATION FROM ME.